Product Refund Policy
We want you to be fully satisfied with every item you purchase from Shopnblog.com. If for any reason, you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund of the purchase price, minus any applicable shipping fees. Please note that certain items may be subject to special return policies, which will be clearly outlined in the item description. Please also note that we only allow for the sale of unique and original products.
Conditions for Returns:
Item Condition: Returned items must be in their original condition, unused, unworn, and undamaged. Items that have been used, altered, or damaged by the customer will not be eligible for return.
Return Authorization: Before returning any item, you must contact our customer service team to obtain a Return Authorization (RA) number. Items returned without an RA number may not be accepted.
Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, item arrived damaged). We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.
Refund Process: Once your returned item is received and inspected, we will send you an email notification to confirm the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Exclusions:
The following items are not eligible for return:
Personalized items.
Items marked as "final sale" or "non-returnable" in the item description.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer service team immediately to arrange for a replacement or refund.
Cancellation Policy:
Orders may be canceled for a full refund before they have been shipped. Once an order has been shipped, our standard return policy applies.
Contact Us:
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at inquiries@shopnblog.com.